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We use only High-End Enterprise Servers for all our hosting plans.
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And when we say "managed," we mean it. OS and application updates, performance and security monitoring, automated backups, and much more.
We manage server updates ourselves keeping you concentrated on your business and websites
Need support we are here with livechat, ticket and email support available.
We monitor and hence try and keep all servers up and running all the time 24/7.
If a server fails we can bring up any servers on a different node quite easily.
Sure we backup to a secondary disk on the same node but we also backup to remote backup servers aswell for redundancy.
We look after the security of managed servers as we will monitor, update firewall with new rules, mod security plus much more.
We use Modsecurity on all our servers to stop well known attacks aswell as have malware scanners installed to auto scan every day.
We have firewalls which attempt to constantly block and prevent brute force attacks to websites.
Our cPanel servers have LiteSpeed PHP installed which can load PHP much faster than the standard suPHP, FastCGI,etc. It also works 100% with PHP Selector.
We do regular security audits each weekend and correct or update any issues on servers where we can.
We look at logs files regularly and inform clients when we notice weird activity on their websites or if their sites are vulnerable to certain attacks.
Our firewalls are set to block many attacks like SYNFLOOD, PORTFLOOD, Brute force attacks plus much more.
Backups can save any client from disaster aswell as save a host if hardware fails at anytime. We hence take this seriously.
We backup all servers via a private network which is fast and backs up servers efficiently. We do server and local site backups regularly.
We do FULL server backups daily with client websites, databases and email once per week. Hence customers have access to 4 weeks backups.
We may change our software if needed but currently we use Backup Software like Bacula and R1soft for our backups.
Customers can restore multiple sites simultaneously within cPanel or Plesk if required to.
All our shared web hosting plans we offer come with email account features.
All email accounts support or are protected by a few things customers should be aware of:
We monitor our servers 24/7/365 days a year. We need to, to ensure our business continues running as it should.
We use ICINGA aswell as external monitoring sites like UptimeRobot and Pingdom to monitor all our servers constantly.
Speed is quite important on servers as Google takes this now as a SEO single for ranking
So what does Hostking do to keep sites running fast and stable as they should be:
Having supported a number of hosting companies over the years, I can say that without fail, HostKing's service and customer support is unparalleled. I recommend everyone I meet to switch over to HostKing instead; life is complicated enough without having to worry about fail-safe deliverance!